Launch review required. This is a working website draft and should be checked against the Foundation’s approved policy and live systems before publication.
We want to hear concerns
Feedback helps a new charity improve. If something has gone wrong, please tell us what happened, when it happened and what outcome you are seeking.
How to complain
Email contact@theambitionsfoundation.org.uk with the subject Complaint. If the complaint concerns safeguarding, use the safeguarding route instead so it can be handled appropriately.
How we will respond
Before launch, the trustees should approve response times, who handles first-stage complaints, how reviews or appeals work, and how complaints involving trustees are managed independently.
Regulatory routes
Where relevant, people may also have routes to raise concerns with statutory or regulatory bodies. The Foundation’s final policy should explain those routes without discouraging anyone from contacting them directly.